FAQ

Frequently Asked Question

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What is the minimum order amount?

Weekdays : No minimum order amount for pick up. For delivery, minimum is $200.
Weekends : Minimum order $350

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How much notice is required to place my order?

Generally we require 48 hours notice. We will do our best to accommodate last minute requests, however please be aware this may result in limited menu options.

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Do you cater on public holidays?

Yes. We are available for catering on public holidays, however there is a 15% public holiday surcharge.

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How do I pay for my order?

We will issue you a tax invoice, and you may make payment to our bank account
Bank: Commonwealth Bank of Australia
Account name: Lunch Drop Deliveries Pty Ltd
BSB: 062890
Account #: 1018 5571
Payment is required 2 days prior to your event. Please email remittances/payment confirmation to admin@nuancefood.com.au

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Can I mix flavour varieties per platter?

Upon request, we can include a vegetarian option in your platter, at no additional cost. If you wish to mix other flavour varieties, it will be an additional $10 per flavour variety, per platter. The exception is pho and rice noodles with grilled meat and salad pots which cannot be mixed.

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What is the delivery fee?

Delivery costs vary by location. Contact our team for a quote.